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Our Policies

Refunds & Exchanges

Markt Policy

Since all orders are custom produced, we do not accept returns unless the item(s) ordered is defective or the wrong item(s) is received. We must be notified of the defective/incorrect item(s) within 30 days of product delivery. After 30 days the customer must accept the product in the condition it was received. We are not responsible for the treatment of the product(s) you receive after it has been delivered such as how you wash or wear your product. If an order is delivered with a misprint or defect, it is at Markt’s discretion to give the option of reprinting or refunding the customer for the item(s).

You are responsible for ordering correctly. We are not responsible for instructions that we do not receive, instructions we receive late or instructions that are not possible to follow. We are also not responsible for any incorrect instructions you may provide. We do not accept responsibility for any errors that are entirely the responsibility of the customer, such as misspellings, incorrect sizes, incorrect proof versions, etc. Reprinting for such errors will be done at the customer’s expense.

Markt is not responsible for items that must be discontinued because they are no longer available from the vendor. We reserve the right to modify our website including these policies at any time without notice. Please contact us if you have any questions regarding these policies. When placing an order with Markt, you are agreeing to the terms and conditions described in these policies.

Customer Supplied Garments

Markt Apparel is not responsible for any uncontrollable manufacturing mishaps, such as machinery malfunctions, unexpected performance of customer supplied items, etc. Markt Apparel is not liable for replacement of/reimbursement for supplied items damaged in the screen printing or embroidery process.